FAQs

Let our team of L’Oréal Professionnel colour experts answer your colour questions.

I’ve never coloured my hair before, as I’m worried about whether it will suit me or not.

“Make sure you have a consultation so your hairdresser can work out what you want to achieve with your colour and what shades and placement is right for you. A great colour to start with is one that lasts only a few shampoos, such as Symbio from L’Oréal Professionnel. That way you can trial the colour without worry of commitment, before moving on to a longer-lasting product.”

Mario Charalambous | Technical Director | Richard Ward Hair and MetroSpa

I’m almost completely grey now, and used to colour my hair, but now it just seems maybe I should let nature take its course.

“It’s ultimately a personal choice about whether to go grey or keep colouring: Some women are determined never to be seen with any grey, but don’t rule out making a feature of your own white hair, but adding some colour too. If you’re almost completely grey, ask your hairdresser for Colour Suprême: It’s a colour specifically designed to give natural-looking, multi-tonal colour and it has ingredients to enhance the density of your hair.”

Amber Lennie | Head Technician | Charlie Miller

I’ve coloured my hair a lot in the past, and given its condition I’m not sure I should keep colouring. What do you suggest?

“A professional in-salon will assess the condition of your hair and select a colour product that not only gives great colour, but will leave your hair in the best possible condition. It’s about customising the colouring service to the individual.”

Barbara Daley | Salon Owner | Barbara Daley UK

I’m a brunette and would like to go a bit lighter, but without it looking too drastic. What should I do?

“If you have darker hair and want a sun kissed look, opt for softer colour a couple of shades lighter than your natural colour, as this will look more natural. Golden tones are softer and will compliment brown hair.”

Daniel Galvin OBE| Daniel Galvin Salon | UK

What haircare products should I take with me on holiday?

The Série Expert Solar Sublime range contains S.O UV-PROTECT, a unique UV filter which forms a protective shield around the surface of the hair fibre to protect the cuticle and cortex from the sun. These products leave your hair nourished, protected and looking gorgeously glossy during the summer months or on holiday – no wonder the smart set won’t head for the sun without it.

Amber Lennie | Head Technician | Charlie Miller Salon

I use a shampoo for coloured hair on my highlighted hair, but sometimes it feels too heavy for my hair. What should I do?

“Try Série Expert Lumino Contrast as this range is specifically designed to give extra condition to the highlighted parts of your hair without weighing down the rest of it.

Andrew Barton | International Creative Director | Saks UK

Why should I visit a hairdresser rather than using a home colour kit?

“A colour service in-salon means that you benefit from the expertise of a professional, who can customise the colour and its placement to suit your skin tone, face shape and the condition of your hair. Plus your hairdresser has access to professional treatments that can be used before and after your colour service to help you leave with glossy colour and renewed, beautiful hair.”

Jo Hansford | Managing Director | Jo Hansford

How can I keep my colour looking as good as it does when I leave the salon?

“Every time you wash your hair at home, water can penetrate the hair fibre making it swell, so colour can escape, and in time fade. Using a professional colour-care shampoo and conditioner such as Série Expert Vitamino Color, will help to protect and prolong your colour.”

Paul Hession | Artistic Director | Hession Hairdressing

I’d like to go blonde, but am not yet sure about making such a bold move. What things do I need to consider before making the move?

“It’s important to consider the upkeep involved with an all-over blonde. If your natural colour is quite dark, your roots will need attention in-salon every four to six weeks. If that seems too much, and you feel nervous, start with a few soft highlights around the face and then build from there.”

Carolyn Newman | Colour and Art Team Director | Charles Worthington

I’m feeling bored with my look, but I’m not really sure of what to do with my hair. How do I find what’s right for me so I can update my look?

“Just like the colour and style of our clothes, hair style and colour can enhance or detract from our natural skin tone and features. Ask your hairdresser for a unique hair consultation, so they can guide you to a perfect new style and colour that tones beautifully with your eyes and skin.”

Michelle Blake | Style Consultant | Blushes UK